FAQ's

Why do most of your napkin designs only have a print on the front?

We take great pride in designing most of the papers we carry in house and using U.S. print shops.

The upside is we get high quality paper products at affordable pricing, are able to order without crazy high minimum orders, and we enjoy quick turnaround times while supporting the U.S. economy all along the way. The downside is we have limited custom print options and can only print on the face of the napkin. 

God willing we will one day be able to purchase printing equipment and move that processes in house and perhaps be able to print the entire napkin while still keeping pricing affordable.

Can I sell the crafts I create with your napkins and paper at craft shows?

YES you can use our papers to make physical products for small business reselling! We have many customers that do just that and we love seeing their creations! Share yours by tagging @christiancraftpaper on social or emailing support@christiancraftpaper.com

However we DO NOT allow the digitization of any of our designs for digital or physical products as we partner with other artists on some designs and this is not allowed under their use permissions. 

When will my items be shipped?

Most items are shipped within 3-5 business days.

If your order is not a "backordered" product and you  have not received tracking confirmation by 10 business days, please contact at support@christiancraftpaper.com with your order number.

Where are my items shipping from?

All Christian Craft Paper items are shipped from Queen Creek, Arizona

How will my items be shipped?

We typically ship USPS First Class with tracking. Larger orders may be shipped UPS with tracking.

Do you ship internationally?

Yes, however we do so through our Etsy Store.

Can I make a change to, or cancel, my order?

Once an order has been shipped, we can not make any changes. Please ensure to double check your items, quantities, shipping info, and enter any applicable discount code BEFORE completing the order

What if my package is returned to the seller as undeliverable?

Any packages returned to us that are labeled by the shipping carrier as undeliverable will be refunded up receipt. Refunds will be issued to the payment method used for that specific order.

How can I get a discounts or a promo codes?

We only offer promotions and discount codes to our EMAIL SUBSCRIBERS. If you're not receiving our emails, you'll want to SIGN UP at the bottom of this page. 👇👇

You can apply the code to your order by entering it in the Discount Code field that shows on the cart page.

All discount codes must be applied during purchase. We are not able to apply the codes or discounts after the order has been placed.

Can I return my order?

If you don't love your purchase please contact us within 14 days of receipt to arrange for a replacement or refund. Any personalized or custom made product sales are final. 

Please contact us at support@christiancraftpaper.com with your order number and the item you’d like to return for further information.

What do I do if the item I received is damaged or defective?

If your product arrives damaged or defective, please contact us as soon as possible so that we can resolve the problem quickly.

We ask that your send your order number, and a picture of the issue. This will help with quality control, and prevent the same situation in the future.

As with returns, please contact within 14 days of the purchase of your order.

****FOR ANY OTHER QUESTIONS PLEASE EMAIL SUPPORT@CHRISTIANCRAFTPAPER.COM OR USE THE CHAT OPTION ON THE WEBSITE.